Regulation and supervision
On behalf of the Confederation, we ensure that everyone in Switzerland has access to essential postal services. The statutory universal service mandate defines exactly which services are included.
Legal framework
The legal basis defines Swiss Post’s mandate and organisation. It sets out which services are part of universal service and under what conditions they must be provided.
Postal Services Act
The legal basis for postal services and universal service in Switzerland.
Postal Organization Act
Regulates Swiss Post’s legal form, tasks and organisation.
Sector-specific laws
Some areas of Swiss Post - such as financial services or public transport - are governed by additional sector-specific laws.
Banking Act
Framework conditions for financial services that concern PostFinance.
Passenger Transport Act
Regulates public transport and the requirements that apply to PostBus.
Who oversees Swiss Post
Various authorities regularly check whether Swiss Post fulfils its legal mandate. They monitor quality, prices, competition and compliance with universal service in the interests of the public.
Reports and objectives of the Confederation
The Federal Council sets strategic objectives for Swiss Post every four years. We provide transparent information on how we achieve these objectives.
Strategic objectives of the Federal Council (page in German)
Four-year objectives through which the Federal Council provides strategic direction for Swiss Post.
Reports and publications of the Confederation
Official evaluations on the achievement of objectives, quality and market conduct.
Frequently asked questions
The main questions about Swiss Post’s service public, explained simply
What does the Postal Services Act regulate?
The Postal Services Act defines the framework for postal services and universal service.
What does the Postal Organization Act regulate?
The Postal Organization Act regulates Swiss Post’s legal form, organization and basic tasks.
Who supervises Swiss Post?
Swiss Post is supervised by various public authorities. Responsibilities depend on the area concerned.
Who owns Swiss Post?
Swiss Post is owned by the Swiss Confederation.