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Security

Security is part of our responsibility. We protect information, people and infrastructure and build trust in our digital and physical services.

  • Recognise phishing and fraud

What security means to us

  • Protection of information

    We protect sensitive and personal data against unauthorised access.

  • Secure operations

    We ensure safe operations, both digital and physical. We protect people, infrastructure and services.

  • Prevention and testing

    We regularly review our measures and continuously improve our processes.

  • Incident management

    In the event of an incident, we respond quickly. Our teams take clear and effective measures.

  • Collaboration

    We work with experts and partners, for example in prevention, testing and crisis management.

  • Security in everyday operations

    We ensure security every day – from maintenance and training to on-site measures.

Quote

Trustworthy handling of personal information and protecting it from unauthorized access is part of Swiss Post’s DNA. This is why it is essential for us to continuously invest in strong and effective information security.
Marcel Zumbühl, Chief Information Security Officer (CISO) Swiss Post

Our data centres in Switzerland

We operate our own data centres in Switzerland.
They provide a secure environment for data and are protected by multiple layers of security.

In addition, we increasingly use cloud solutions with modern security technologies.

High technical, organisational and structural standards enable us to protect data and ensure reliable services.

Certified security and recognised standards

We regularly review key security areas. They are certified according to recognised standards, in collaboration with independent bodies.

Go to certifications and standards

Digital security

Bug Bounty program

For security researchers: identify and report vulnerabilities and help us strengthen the security of our systems.

Go to the Swiss Post Bug Bounty program

Phishing and fraud

Examples, checklists and advice on how to recognise and avoid fraud.

Go to phishing and fraud

Data protection

Information on how personal data is handled and on your rights.

Go to data protection

Security in passenger transport

Security at PostBus

At PostBus, passenger safety is a top priority. Discover the measures we take – from vehicles and personnel to stops.

Go to security at PostBus

Security solutions for our customers

In addition to protecting our own systems, we support our customers with practical security solutions and information.

Cybersecurity and consulting

We offer security concepts and protective measures. We support customers in strengthening their security.

Learn more about cybersecurity

Secure digital communication

We provide solutions for secure digital communication and reliable processes.

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