Corporate governance
Corporate governance describes how Swiss Post is managed and controlled. It governs the roles of the owner, Board of Directors and Executive Management and supports the highest governing bodies in their tasks. This is how we promote transparent, honest and responsible management.
At a glance
Corporate governance sets out the rules for management and control of Swiss Post.
- Clarifies roles and responsibilities
- Ensures transparent corporate management
- Strengthens integrity and compliance
- Creates trust through openness
- Based on the Swiss Code of Best Practice from economiesuisse (PDF in German)
Management and role
Swiss Post is a company limited by shares subject to a special statutory regime solely owned by the Confederation. The Confederation guides Swiss Post by means of strategic goals, the Board of Directors ensures their implementation and Executive Management takes care of operational management.
The Board of Directors and Executive Management
The Board of Directors ensures that Swiss Post's strategic goals are implemented. It represents the Group vis-à-vis the owner and ensures that Swiss Post is managed in a consistent manner. It reports to the Federal Council on goal attainment and is responsible for ensuring that the universal service obligation and the tasks assigned to it under the Swiss Code of Obligations are fulfilled.
Compliance and integrity
We set clear rules for fair behaviour and create trust – internally, in the supply chain and in competition.
Responsibility of employees
Trust in Swiss Post depends on how we conduct ourselves in our day-to-day business. We take responsibility, question our actions and address improper practices. The Code of Conduct provides guidance and specific instructions for selected situations.
Responsibility in competition
Swiss Post and its subsidiaries comply with the rules of free competition, e.g. the Cartel Act and the Federal Act on Unfair Competition (UCA). At the same time, Swiss Post fulfils its statutory universal service obligation. Competitive services are generally subject to the same rules as those which apply to private providers – statutory exceptions reserved.
Principles of procurement
We procure responsibly and in accordance with clear principles. Find out here what requirements we place on suppliers and partners and how environmental, social and governance aspects are taken into account in procurement.
Responsibility of our suppliers
The Supplier Code of Conduct covers environmental, social and governance issues. It is aimed at suppliers, service providers, construction companies, subcontractors and other business partners.
Report improper practices – whistleblowing
Trust and credibility are key values. In the event of suspected or established breaches – or if you have questions about possible breaches of the law – you can report them anonymously and confidentially if you wish.
Data protection, security and accessibility
We protect data, secure our systems and make our services as accessible as possible for everyone.
Data protection
We protect your personal data. Here you can find out how and why we process data and what rights you have – when visiting our website, using our services and with regard to how we handle your address.
Data security
Data security is a top priority for us – from the development of our services to ongoing operations. We test our products extensively, monitor systems around the clock and have them checked independently on a regular basis.
Accessibility
Our digital and physical services are designed to be as accessible as possible for many people. We are continually improving the accessibility of our channels.
Inspection and supporting documentation
We create transparency and ensure quality through clear reporting as well as recognized standards and regular audits.
Annual Report
Every year, we publish our Annual Report with the most important developments and key figures.
Certifications and standards
We are guided by recognized standards and are regularly audited (e.g. ISO) to ensure quality and security.
Digital ethics
We use data and technologies responsibly. Digital ethics and data fairness ensure transparency, protection of privacy and transparent analyses – including when using AI and algorithms.