We develop our services in line with the needs of customers and the economy. Swiss Post operates in four markets. There are also access points throughout Switzerland to ensure proximity and that we remain easily accessible.
Our services are divided into four markets and a nationwide Swiss network of physical and digital access points that comprehensively cover the needs of private individuals, companies and public authorities.
This is how Swiss Post's strategy is put into practice in the four markets and at the access points. Clear priorities set the course and strengthen our services in the long term.
We consistently tailor our services to our customers’ needs and make targeted investments in logistics, digitization, mobility and physical and digital contact points. The focus is on a self-sufficient universal service and innovative solutions.
With a modern public service, fair working conditions and consistent reduction of CO₂ emissions, we make a contribution to sustainable development in Switzerland.
Management and Structure
Strategy and values
Mandate and policy
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Every year, we provide information about our business results, strategic progress, sustainability and the quality of the public service. We fulfil our role as a responsible service provider.