Financial services
The retail financial market comprises Swiss Post's financial services for private individuals and companies. PostFinance ensures that everyday banking is simple, secure, and digital – from payments, savings, investments and insurance to retirement planning and financing. PostFinance is one of Switzerland's leading financial institutions, serving around 2.4 million customers.
Market overview
The communication – digital services market comprises Swiss Post's digital capabilities and infrastructure, which enable secure, trustworthy and efficient interactions between the public sector, the economy and society.
As an enabler market, it supports the digital transformation of Swiss Post and its partners and creates the basis for modern, scalable and reliable services in both the physical and digital spheres.
PostFinance in figures
2.4 million customers
Around 2.4 million customers place their trust in PostFinance to meet their daily financial needs.
113 billion CHF in customer assets
PostFinance manages customer assets totalling around 113 billion francs.
1.5 billion transactions per year
In 2025, PostFinance processed almost 1.5 billion payment transactions in Switzerland and abroad.
What the market stands for
The retail financial market strengthens Swiss Post's position as a reliable partner for day-to-day life in Switzerland. PostFinance develops financial services that support individuals and companies with payments, savings, investments, insurance, retirement planning and financing.
The market also contributes to the Group's ongoing digital development: e-banking and apps are key touchpoints that combine security, trust and ease of use.
PostFinance Ltd operates and develops the financial services market. The organizational structure is described in the Group structure.
Zitat

Digital services are the basis for trustworthy interactions in the digital sphere. PostFinance Ltd operates and develops the financial services market.
Our priorities
Smart everyday banking
Manage banking transactions anytime and anywhere with e-finance, the PostFinance App, banking packages, cards and mobile payment.
Payment transactions
For retailers and invoice issuers, we are Switzerland's leading digital payment transaction provider.
Investments
Simple and digital investment solutions for differing needs – on your own, with support or on your behalf. You can get started by investing even small amounts