We combine digital services with a dense network of branches, terminals and other access points. We therefore maintain a presence in all regions of Switzerland and ensure an easily accessible universal service.
Our dense network makes postal services easy to reach throughout Switzerland.
We operate around 700 of these branches with our own staff.
Our customers give our postal network services an overall positive rating.
Through the postal network, we can be reached by people and companies throughout Switzerland – using physical and digital access points. We guarantee the universal service and are continually developing the network.
Post CH Network Ltd operates and develops the postal network. The organizational structure is described in the Group structure.
Physical locations remain indispensable to us. We are adapting our network to the needs of our customers – on the doorstep, on the go and online.
Staffed branches remain key points of contact – for postal transactions, partner services and advice on other services.
Customer service is a key point of contact for questions and enquiries, which it helps to resolve.
Terminals and other alternatives offer flexible access to our services.
Management and Structure
Strategy and values
Mandate and policy
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That's how many people use the Post-App for their postal transactions.
Digital access points such as the Post‑App complement the physical network and enable postal transactions anytime and from anywhere.