Phishing and fraud in Swiss Post’s name
Fake messages claiming to be from Swiss Post often look genuine. Check them carefully and don’t enter any personal data.
What happened?
I received a suspicious message
Check SMS, e-mails, WhatsApp messages and calls claiming to be from Swiss Post.
I entered some data
Change your passwords immediately and block the payment methods concerned.
Swiss Post will never ask you for confidential data
Swiss Post will never ask you for passwords, security codes or complete credit card details by SMS or e-mail. Don’t open links or attachments from suspicious messages.
Current attempts at fraud
Scams are constantly changing. Check current examples of fake SMS, e-mails, websites and senders claiming to be Swiss Post.
Parcel allegedly withheld
The message claims that a parcel can’t be forwarded. You’re often asked to pay a fee or confirm data.
Pay customs or postage fees
You’ll be asked to pay a small fee. The link often leads to a fake website.
Fake track and trace
The message contains a supposed consignment number. Only check consignments directly via swisspost.ch or the official Post-App.