All-time record: Swiss Post handles more than 200 million parcels in a single year for the first time
Swiss Post staff processed 202.1 million parcels in 2021, which is a new record in the company’s history. Compared with the previous year, it represents a 9.6 percent increase in parcel volumes. The downward trend in letter mail continued in 2021, with mail carriers delivering 1,811 million addressed letters last year, 3.3 percent fewer letters than in the previous year. Swiss Post created 809 additional full-time jobs in its logistics unit over the course of 2021. It is thanks to the huge commitment of all staff that the company has managed to maintain its services in these challenging pandemic times.
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Parcel volumes rising
Parcel volumes continued to rise in the second year of the pandemic. This sharp rise is due to the boom in online retail, which has been driven in part by Covid restrictions and working from home. In 2021, 202.1 million parcels were sorted by Swiss Post staff at sorting centers and delivered throughout Switzerland and abroad. This represents a 9.6 percent rise in parcel volumes compared with the first year of the pandemic (2020: 184.4 million parcels) and a sharp increase of around 35 percent on 2019. This is the first time in Swiss Post’s history that it has processed more than 200 million parcels within a single year − an achievement that was only possible thanks to long-term planning and the tireless commitment of Swiss Post staff throughout Switzerland.
Letter volumes continue to fall
Although the number of letters sent has been falling for years, Swiss Post mail carriers continued to process an impressive volume of addressed letters in 2021, with a total of 1,811 million across the year. This represents a 3.3 percent decline in letter mail year-on-year (2020: 1.873 billion). Over the last ten years, letter volumes have decreased by around 30 percent.
