Swiss Post is adjusting prices and collection times in selected cases
Swiss Post wants to continue financing its public service without taxpayers’ money in future – despite rising cost pressures and declining letter volumes. To make this possible, Swiss Post is adapting to new market conditions, continuing to evolve and streamlining its processes: from 11 August, it will adjust individual collection times for letter boxes, and from 1 January 2026, it will adjust prices for Economy parcels. The prices for A and B Mail letters as well as Priority parcels will remain unchanged. Customers will continue to benefit from price savings when using digital services.
Swiss PostReading Time 5 minutes
The key points at a glance:
- Despite rising costs for Swiss Post, prices for private customers will remain largely unchanged.
- However, Swiss Post is implementing two measures, acting in the interests of the public service of the future.
- Economy parcels will cost 50 centimes more from next year. For example, an Economy parcel weighing up to 2 kilogrammes will cost 9 francs instead of 8.50 francs.
- As an efficiency measure, Swiss Post will empty 5 percent of the around 14,000 letter boxes earlier from August. Such adjustments help to keep prices as low as possible.
- As Swiss Post sees that digital services meet a need, it implements price benefits for its customers in precisely these areas.
Pricing measures in response to structural changes
Price adjustments and efficiency measures are important factors in enabling Swiss Post to ensure a nationwide and reliable public service in the long term. Recent calculations show that costs of the universal service are constantly increasing due to declining letter volumes and over-the-counter transactions, and currently amount to over 360 million francs. Cost drivers also include investments in modern infrastructure, such as the expansion and modernization of our logistics centers, and new technologies that make processes more efficient and reliable. This is the only way for Swiss Post to ensure the quality of its services for its customers, and ultimately continue to guarantee smooth and fast shipping in the future. It’s clear that Swiss Post wants to continue playing a key role in the everyday lives of the population in the future. “That’s precisely why we’re working continuously on ourselves and making our processes more efficient. We’re also pursuing a clear strategy to ensure that we can continue to provide the public service without taxpayers’ money in the future. We want Swiss Post to continue creating added value in the future,” says Alex Glanzmann, interim CEO. Swiss Post bears the majority of the cost increases itself and passes on only marginal parts to its customers in consultation with the price regulator. Swiss Post has reached a mutual agreement with the price regulator for 2026. Accordingly, it will adjust the prices for PostPac Economy, international goods and document consignments, and addressed and unaddressed promotional mailings, for example, as of 1 January 2026. Despite rising costs, prices for private customers will remain largely unchanged. However, Swiss Post remains in contact with the price regulator.