We are continually developing our core business and making targeted investments in future-proof solutions. This is how we create added value for our customers and ensure that we remain financially healthy in the long term.
Our services create added value in the Swiss economic system and enable us to finance the public service from our own resources.
Customer satisfaction is consistently high at 77 points out of 100. This shows that our customers perceive contact with us as efficient and positive, and that our services bring tangible benefits in everyday life.
We operate in four markets: logistics, communication, mobility and financial services.
We generate the majority of our operating revenue on the free market – in competition with numerous domestic and foreign competitors.
For us, economic sustainability means remaining financially sound. To remain competitive in the long term, we constantly adapt to our customers' needs, work in a cost-conscious manner, promote innovations and make targeted investments.
In the area of economy, we support the following UN Sustainable Development Goals (SDGs).
Due to changing lifestyle habits, our physical services are increasingly being supplemented by digital solutions. We will remain relevant and financially sound in the long term by developing our range of services in line with the needs of our customers.
We operate in four markets. There are also access points throughout Switzerland to ensure proximity and that we remain easily accessible.
Our business sponsorship focuses on where new ideas, exchanges and future-proof developments emerge. We support partnerships that focus on important topics, highlight innovations and promote responsible entrepreneurship. This is one way in which we contribute to a Switzerland that remains economically strong and develops sustainably.
Management and Structure
Strategy and values
Mandate and policy
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We promote new ideas and are constantly evolving. This is how we create solutions that make our customers' everyday lives easier.
With our digital solutions, we are guiding Switzerland into the digital future. We protect our customers' data and handle it responsibly.
We develop services that support our customers in their everyday lives and make it easier for them to act in a sustainable manner.
We procure products and services in accordance with integrated requirements. Sustainability plays an important role in procurement and is taken into account when selecting suppliers.
Social commitment
Social commitment
We not only support partners in the economy, but are also committed to Swiss society.